1. Develop accessible and relevant training
Create flexible, practical training tailored to the needs of people with health conditions or disabilities. Consider online, part-time and locally delivered opportunities, where possible.
2. Improve awareness and access to training
Strengthen communication about available training across organisations and communities. Make it easier for people to find and access training which builds their skills, confidence, and job readiness.
3. Recognise informal learning
Value learning that happens ‘on the job’, in the community (e.g. volunteering) or through life experience – especially when formal training for some topics isn’t available or accessible.
4. Provide confidence and career support
Offer coaching, mentoring, and confidence-building programmes to help people return or progress in work.
5. Offer personalised, ongoing support
Use key worker or case management models to provide consistent, tailored guidance that adapts to each person’s changing circumstances.
6. Build confidence through ongoing support
Provide early and regular encouragement, celebrate small wins, and ensure access to holistic support that addresses and works around both employment and life challenges.
7. Expand outreach in rural and remote areas
Bring services to where people are – especially in rural areas – rather than expecting people to travel. Explore partnerships with community hubs (e.g. GP surgeries, community spaces, schools) to offer joined-up support.
8. Tackle access barriers
Address practical challenges such as transportation, caring responsibilities, and digital exclusion. Offer local or remote options to make support more accessible.
9. Enhance communication about support
Ensure individuals and employers have clear, timely information about the support available, including how and where it can be accessed.
10. Work collaboratively
Co-design support pathways with employers, disability groups, and people with lived experience to ensure services are joined-up, inclusive and effective.